Human Resources typically lacks the technical competence necessary to answer specific questions relevant to this type of position.  A good way to drive this home is to have a few very specific, technical questions that you can ask the hiring authority and get his/her opinion as to if HR is able to answer such questions.  This will not only drive your point home, but further establish yourself as an expert in your market.

In this clip, Jeff Kaye shares how he would seek further information to handle this initial objection.

Helene Buchanan-Dunne discusses how she navigates through a hiring authority asking her to “call and go through” Human Resources.

Scripts

These scripts address objections regarding working with HR.